Terms and Conditions

Effective date: August 9, 2026

Last updated: August 9, 2026

These Terms and Conditions (the “Terms”) govern access to and use of the websites, subscriptions, project services, digital deliverables, and related services provided under the Rexdesigner brand (collectively, the “Services”). Rexdesigner is operated by AYO Graphic Design Studio, doing business as Rexdesigner (“Rexdesigner,” “Company,” “we,” “us,” or “our”).

By purchasing, subscribing to, accessing, or using the Services, you (“Client,” “you,” or “your”) confirm that you have read, understood, and agreed to these Terms, our Privacy Policy, and any proposal, quotation, order form, statement of work, or plan description applicable to your purchase. If you accept these Terms for an organization, you represent that you are authorized to bind that organization.

1. Eligibility and Account Information

You must be at least 18 years old and legally capable of entering into a binding agreement. You agree to provide complete and accurate billing, contact, project, and account information and to keep it current. You are responsible for activity conducted through your account and for protecting your login credentials.

2. Services

Rexdesigner provides services that may include 3D modeling, texturing, rendering, visualization, animation, motion graphics, architectural visualization, product visualization, interactive 3D development, WebGL, AR/VR, metaverse development, and other related creative or technical services.

The specific Services, deliverables, plan features, exclusions, timelines, and fees are described on the applicable service page, proposal, quotation, order form, or statement of work. If those documents conflict with these Terms, the following order of priority applies: (1) a signed statement of work or order form; (2) a written proposal or quotation; and (3) these Terms.

3. Subscription Services and Request Queue

Subscription plans allow Clients to submit an unlimited number of requests during an active subscription. “Unlimited requests” means that there is no fixed limit on the number of requests that may be added to the Client’s queue; it does not mean that all requests will be completed simultaneously or within one billing period.

Unless a plan expressly states otherwise, Rexdesigner works on one active priority at a time. Larger requests may be divided into stages or subtasks. The Client may reorder queued requests by providing written instructions through the designated project-management or communication platform.

Any turnaround time shown on our website or discussed before a project begins is an estimate, not a guarantee, unless a specific deadline is confirmed in writing. Delivery timing depends on project complexity, the quality and completeness of the Client’s materials, feedback time, revision scope, third-party dependencies, holidays, and events outside our reasonable control.

4. Client Responsibilities

The Client agrees to:

• provide accurate project briefs, dimensions, references, brand guidelines, source files, and other materials reasonably required to perform the Services;

• respond to questions and provide consolidated feedback and approvals within a reasonable time;

• ensure that its instructions, content, products, claims, and intended uses are lawful;

• obtain all permissions, licenses, releases, and approvals needed for materials supplied to Rexdesigner; and

• review deliverables for accuracy before publication, manufacturing, construction, distribution, or commercial use.

Rexdesigner is not responsible for delays or errors caused by incomplete, inaccurate, conflicting, or late Client information. A missed deadline caused by the Client or a third party will be reasonably extended.

5. Fees, Billing, Taxes, and Automatic Renewal

Fees are stated at checkout, in the selected plan, or in an applicable proposal or quotation. Unless otherwise stated, subscription fees are charged in advance and automatically renew at the end of each billing cycle using the Client’s authorized payment method.

By starting a subscription, the Client authorizes Rexdesigner and its payment providers to charge the recurring subscription fee and applicable taxes until the subscription is canceled. The Client is responsible for applicable taxes, duties, bank fees, foreign-exchange charges, and payment-processing charges unless expressly included in the quoted price.

If a payment fails, Rexdesigner may retry the charge, request another payment method, pause work, withhold delivery, restrict access, or suspend the account until all amounts due are paid. The Client remains responsible for charges incurred before suspension or cancellation.

We may change plan fees or features by giving existing subscribers advance notice. Changes will apply no earlier than the next renewal following the stated effective date. Continued use after the change takes effect constitutes acceptance of the updated fee or plan.

6. Cancellation and Pausing

The Client may cancel a subscription before the next renewal date through the available account controls or by written notice to support@rexdesigner.com. Cancellation prevents the next automatic renewal but does not ordinarily generate a prorated refund for the current billing period, except under the 30-Day Satisfaction Guarantee or where required by law.

The subscription remains active until the end of the paid billing period unless otherwise stated. Any pause option is subject to the features and conditions of the Client’s plan. Rexdesigner is not responsible for renewal charges caused by a cancellation request received after the renewal has already been processed.

7. 30-Day Satisfaction Guarantee

The 30-Day Satisfaction Guarantee is available only to first-time subscription Clients and applies solely to the Client’s initial subscription payment. It does not apply to renewals, previous subscribers, one-time projects, custom quotations, rush services, or separately purchased third-party items.

To request a refund, the Client must email support@rexdesigner.com within 30 calendar days of the initial subscription purchase date and briefly explain the concern. Before processing the request, Rexdesigner may ask for relevant information and a reasonable opportunity to address the issue and improve the Client’s experience.

Purchased 3D assets, stock content, fonts, plugins, software licenses, hosting, transaction fees, rush fees, and other third-party costs are excluded and non-refundable to the extent permitted by law.

If a refund is approved, the subscription and access to the Services will end. The Client may not use, publish, distribute, sell, license, reproduce, or transfer any deliverable covered by the refunded payment. All rights in those deliverables will remain with or revert to Rexdesigner, and the Client must delete or return them upon request.

Approved refunds will be issued to the original payment method within 14 business days. Banks and payment providers may require additional processing time outside our control. Nothing in this section limits any non-waivable rights or remedies available under applicable consumer-protection law.

8. Revisions, Feedback, and Acceptance

Revision rights are determined by the applicable plan, proposal, quotation, or statement of work. Revisions must remain reasonably related to the approved brief. A material change in direction, specifications, dimensions, style, platform, output, or intended use may be treated as a new request or may require additional fees and time.

The Client should inspect deliverables promptly and report objective errors or requested revisions with clear, consolidated feedback. A deliverable will be treated as accepted when the Client approves it in writing, publishes or commercially uses it, requests the next project stage, or fails to report an issue within 10 business days after delivery, whichever occurs first. Acceptance does not remove rights that cannot legally be waived.

9. Client Materials

The Client retains ownership of content, trademarks, designs, models, data, and other materials supplied by the Client (“Client Materials”). The Client grants Rexdesigner a non-exclusive, worldwide, royalty-free license to access, copy, store, reproduce, modify, and process Client Materials solely as reasonably necessary to provide, secure, support, and improve the contracted Services.

The Client represents that it owns or has sufficient rights to provide and authorize use of the Client Materials. The Client is responsible for claims arising from materials or instructions supplied without adequate rights, subject to applicable law.

10. Ownership and Intellectual Property

Subject to full payment of all applicable fees, Rexdesigner assigns to the Client the rights Rexdesigner owns in the specifically identified final deliverables, except for Reserved Materials and Third-Party Materials described below. Ownership does not transfer for unpaid, canceled, rejected, or refunded work.

Rexdesigner retains ownership of its pre-existing materials, reusable systems, production methods, templates, scripts, tools, libraries, workflows, know-how, concepts not selected by the Client, drafts, tests, working methods, and general-purpose components (“Reserved Materials”). To the extent Reserved Materials are included in a paid final deliverable, Rexdesigner grants the Client a non-exclusive, perpetual license to use them only as incorporated into that final deliverable.

Source files, editable working files, project files, raw assets, and production files are included only when expressly listed in the applicable plan, proposal, quotation, or statement of work. Otherwise, Rexdesigner may retain them and may charge a separate preparation or transfer fee.

11. Third-Party Materials and Services

Deliverables may include or depend on third-party assets, fonts, plugins, software, music, stock content, libraries, platforms, or services (“Third-Party Materials”). Third-Party Materials remain subject to their owners’ license terms and are not assigned to the Client. The Client agrees to comply with those terms and to purchase any license required for its intended use.

Rexdesigner is not responsible for a third party’s availability, security, pricing, changes, service interruption, or terms. We will not knowingly include separately chargeable Third-Party Materials without the Client’s approval when approval is reasonably practicable.

12. Portfolio Use and Publicity

Rexdesigner will not publicly disclose confidential or unreleased Client work without authorization. After a project has been publicly released, Rexdesigner may request written permission to display non-confidential final deliverables and identify the Client in portfolios, case studies, awards, social media, and promotional materials. The Client may decline or later request reasonable removal from future promotional use.

13. Feedback and Testimonials

If the Client voluntarily provides a review, testimonial, or other feedback for promotional use, the Client grants Rexdesigner a non-exclusive, worldwide, royalty-free license to reproduce and display that approved feedback, together with the Client’s approved name and business affiliation. Rexdesigner will not materially alter the meaning of a testimonial. Confidential information is excluded.

14. Confidentiality

Each party may receive non-public business, technical, financial, creative, or commercial information from the other party (“Confidential Information”). The receiving party will use Confidential Information only to perform or receive the Services and will protect it using reasonable care. Disclosure is permitted to personnel, contractors, and professional advisers who need the information and are subject to confidentiality obligations.

Confidential Information does not include information that is public without breach, already lawfully known, independently developed without use of the information, or lawfully received from another source. A party may disclose information where required by law after giving notice when legally permitted.

15. Privacy and Data Protection

Personal information is handled according to our Privacy Policy and applicable data-protection law, including the Philippine Data Privacy Act of 2012 where applicable. The Client acknowledges that Services may involve third-party payment, communication, storage, project-management, analytics, or hosting providers. Please review our Privacy Policy for information about collection, use, retention, disclosure, security, and data-subject rights.

16. Acceptable Use

The Client must not use the Services or deliverables to:

• violate any law, regulation, court order, or third-party right;

• create or distribute fraudulent, deceptive, defamatory, infringing, hateful, exploitative, or unlawful material;

• introduce malicious code or interfere with the security or operation of our systems;

• misrepresent authorship, ownership, approval, or affiliation; or

• request content or activity that Rexdesigner reasonably considers unsafe, abusive, or unlawful.

Rexdesigner may decline or stop work that violates this section.

17. Personnel and Subcontractors

Rexdesigner may use employees, independent contractors, specialists, and service providers to perform portions of the Services. Rexdesigner remains responsible for managing its personnel and will require appropriate confidentiality and data-protection obligations where relevant.

18. Holidays, Delays, and Force Majeure

Rexdesigner observes applicable public holidays based on its operating location and may notify Clients of expected schedule adjustments. Neither party is liable for delay or failure caused by circumstances beyond reasonable control, including natural disasters, severe weather, war, civil unrest, labor disruption, epidemic, government action, power or internet failure, cyberattack, or failure of a critical third-party service. The affected party will take reasonable steps to reduce the impact and resume performance.

19. Warranties and Disclaimers

Rexdesigner warrants that it will perform the Services with reasonable professional skill and care and that, to its knowledge, original work created solely by Rexdesigner will not knowingly infringe third-party intellectual-property rights.

Except for express promises in these Terms or an applicable written agreement, and to the maximum extent permitted by law, the Services and deliverables are provided “as is.” Rexdesigner does not guarantee any particular sales, revenue, traffic, ranking, funding, approval, production outcome, software compatibility, or commercial result. The Client is responsible for testing deliverables in its intended environment and for obtaining professional engineering, architectural, legal, regulatory, manufacturing, or safety review where required.

20. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profit, revenue, goodwill, business opportunity, or data, arising from the Services, even if advised that such loss may occur.

To the maximum extent permitted by law, Rexdesigner’s total aggregate liability arising from a claim will not exceed the fees actually paid by the Client for the specific Services giving rise to the claim during the three months immediately preceding the event that created the liability.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from fraud, willful misconduct, gross negligence, or non-waivable consumer or data-protection obligations.

21. Indemnification

To the extent permitted by law, the Client will defend, indemnify, and hold harmless Rexdesigner and its personnel from third-party claims, damages, liabilities, and reasonable legal costs arising from Client Materials, Client instructions, the Client’s unlawful or unauthorized use of deliverables, or the Client’s material breach of these Terms. Rexdesigner will promptly notify the Client of a covered claim and provide reasonable cooperation. The Client may not settle a claim in a manner that admits fault by or imposes an obligation on Rexdesigner without our written consent.

22. Suspension and Termination

Rexdesigner may suspend or terminate Services for non-payment, material breach, unlawful or abusive conduct, security risk, or misuse of the Services. Where reasonably practicable, we will provide notice and an opportunity to correct a remediable breach. Immediate suspension or termination may occur where necessary to prevent harm, comply with law, or protect systems, personnel, Clients, or third parties.

Upon termination, the Client must pay all fees and approved expenses incurred through the termination date. Sections concerning payment obligations, confidentiality, intellectual property, third-party rights, disclaimers, liability, indemnification, dispute resolution, and other provisions that should reasonably survive will remain effective.

23. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law principles. Before filing a formal claim, the parties agree to attempt in good faith to resolve the dispute through written notice and direct discussion for at least 30 days.

If the dispute is not resolved, it will be submitted to the courts of competent jurisdiction in Metro Manila, Philippines, unless mandatory law requires a different forum. Either party may seek urgent injunctive or protective relief where necessary. Nothing in this section limits any non-waivable consumer right or access to a government complaint or dispute-resolution process.

24. Changes to These Terms

We may update these Terms to reflect changes in law, Services, pricing, technology, or business practices. The updated version will display a revised “Last updated” date. We will provide reasonable advance notice of material changes to active subscribers where practicable. Changes will not retroactively reduce rights already earned for a completed payment period unless required by law. Continued use after an updated version takes effect constitutes acceptance of the revised Terms.

25. Notices

Notices to Rexdesigner must be sent to support@rexdesigner.com. We may send notices to the email address associated with the Client’s account or through the designated project-management platform. Electronic notices are considered received when sent, unless the sender receives a delivery-failure notice.

26. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and applicable plan, proposal, quotation, order form, or statement of work, form the entire agreement concerning the Services and replace prior discussions on the same subject.

Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will continue in effect.

No Waiver. A failure or delay in enforcing a right is not a waiver of that right.

Assignment. The Client may not assign its agreement without Rexdesigner’s written consent. Rexdesigner may assign the agreement in connection with a merger, restructuring, sale of substantially all assets, or transfer of the Rexdesigner business, subject to applicable law.

Independent Contractor. Rexdesigner is an independent contractor. Nothing creates an employment, partnership, joint-venture, fiduciary, franchise, or agency relationship between the parties.

Headings. Headings are provided for convenience and do not affect interpretation.

27. Contact Information

General email: digital@rexdesigner.com

Support and legal notices: support@rexdesigner.com

Website: https://www.rexdesigner.com