Once you subscribe to any of our plans, you'll receive an invitation link to your personal Trello task board. This board allows you to easily manage, track, and collaborate on your project.

On the task board, you can immediately begin requesting tasks, and your team will address them one by one.

You'll use the task board to provide project brief, feedback and receive your completed work.

Senior members of the creative team will communicate with you there.

Hiring an in-house designer can be a great option for some companies, but there are a few reasons why you might choose to work with an external 3D development solutions provider instead:

1. Cost-Effectiveness: Hiring an in-house designer comes with various expenses, including salaries, benefits, equipment, and training. Working with an external provider often offers a more cost-effective solution, as you typically pay for the services you need without the overhead costs of employing full-time staff.

2. Expertise and Specialization: External 3D development solutions providers often have a team of specialists with diverse skills and experiences. This means you can access a broader range of expertise than you might find in a single in-house designer. Additionally, external providers may have specific expertise in areas like animation, modeling, or rendering that align with your project needs.

3. Flexibility and Scalability: External providers can offer flexibility in terms of project scope and timeline. You can scale resources up or down based on project requirements, without the long-term commitment of hiring full-time staff. This flexibility can be particularly beneficial for companies with fluctuating project demands or those looking to expand into new areas of design.

4. Access to Technology and Tools: External providers often invest in the latest technology and tools to stay competitive in the market. By working with them, you gain access to cutting-edge software, hardware, and techniques without the upfront investment required to procure them in-house.

5. Focus on Core Business: Outsourcing 3D development allows your company to focus on its core competencies while leaving design tasks to the experts. This can lead to increased productivity and efficiency within your organization, as your team can devote more time and resources to strategic initiatives.

6. Team Expertise vs. Individual Skill: While an in-house designer brings individual talent, working with an external 3D development solutions provider offers the advantage of accessing a team's collective expertise. With a diverse team of specialists, you benefit from a broader range of skills, perspectives, and experiences, leading to more innovative and comprehensive solutions for your projects.

On Average, you can expect to receive your request within 2 to 5 business days.

3D Development projects can vary in size and complexity, so some requests may take longer.

(We can't finish a whole project in just a few days that would require a weeks or a months of work, we aren't magicians…)

Regardless, your team is required to submit something every 48 hours at the latest, to give you an update on progress. So you’ll never be left in the dark.

But if you want to get an idea of how long different types of requests may take, you can check out our estimated timeline guide.

Absolutely! If you have subscribed to any of our plans, you have the freedom to request unlimited revisions, variations, and changes until you are completely satisfied with the final outcome.

We want you to feel confident choosing Rexdesigner. First-time subscription clients may request a full refund of their initial subscription payment within 30 calendar days of purchase if our service is not the right fit.

To request a refund, email support@rexdesigner.com and briefly explain your concern. Before processing the request, we may ask for a reasonable opportunity to address the issue and improve your experience.

The guarantee applies only to the client’s first subscription payment. Renewal payments, one-time projects, rush services, purchased assets, software licenses, and other third-party costs are not included.

If a refund is issued, the subscription and access to our services will end. Deliverables covered by the refunded payment may not be used, published, distributed, or transferred, and their ownership will remain with Rexdesigner.

This guarantee does not limit any rights available under applicable consumer-protection laws. Additional terms may apply; please review our Refund Policy and Terms and Conditions.

When you subscribe today, your account manager will personally select a team tailored to your company's needs.

That team composition will always include Project Manager, Senior 3D Generalist, junior and mid 3d specialist.

The team you're assigned from day one stays with you every month, ensuring consistent, high-quality work.

Plus, the longer you stay with us, the more your team understands your business and creative preferences, leading to increased productivity and fewer revisions.

Your personal team of 3D creatives is available every business day.

Yes!

Everyone you choose to add will enjoy full access to your task board, allowing them to add, organize, and remove requests at their convenience.

They'll also have the ability to communicate with all your creatives and your account manager.

Yes, you can have as many brands as you like under your account.

The same rules apply, whether you have one brand or multiple.

We'll fulfill your requests one by one.

Yes, you have complete ownership to the custom-made and 100% unique files as soon as you receive them, and are free to use them as you please.

We're delighted to provide you with the working files, if requested. Empowering you to make adjustments as desired.

In some cases, when purchasing an 3D asset required to your project with a specific license agreement, we will promptly inform you, either during the acquisition process or in advance. This ensures transparency regarding the terms and conditions associated with the asset's usage. These terms may include requirements such as attribution, limitations on usage, or other relevant restrictions.

Yes, each team manages multiple clients, which is why we can provide you access to our elite 3d creatives at such an affordable price.

What should I do if I require multiple requests simultaneously?

We do provide Agency+ and Enterprise solutions tailored for larger companies seeking increased output.

If this applies to you, we encourage you to schedule a call with our team to explore the possibility of implementing one of these plans for higher output.